• Contest Factory
• March 6, 2024

Why Repeat Customers Matters Customer retention is crucial for businesses as it directly impacts their long-term success and financial performance. A strong focus on customer retention can be a competitive advantage. Businesses that consistently meet and exceed customer expectations are more likely to stand out in the market and differentiate themselves from competitors. By retaining customers, […]

• Contest Factory
• September 19, 2023

Consumer Demands are Driving Retail Shopping Experience Change In today’s fast-paced world, consumer demands are evolving at an unprecedented rate, driven by technological advancements and changing lifestyles. As customers seek more convenience, personalization, and efficiency in their shopping experiences, businesses across various industries are undergoing significant transformations to meet these expectations. From self-service solutions to […]

• Contest Factory
• August 1, 2023

Capturing the Walk-in Retail Customer: Offline Conversions Learn how to optimize performance by tracking all  your performance. Learn how to track your retail or in-person leads and transactions. You will never track 100% with current legal restrictions, though tracking as much as possible will give you the best possible outcome for repeating excellent performance and […]

• Contest Factory
• October 12, 2022

Retail Self-service solutions are proving valuable. Self-service solutions became a necessity during the pandemic, but now they are a customer preference and indispensable. If you did not add self-service to your retail tech stack, you are missing the boat. Self-service solutions are not limited to self-checkout. There are a myriad of solutions that shoppers have […]

• Contest Factory
• July 27, 2022

The customer experience has become more and more central to many marketing executives focus. As customer behavior has evolved with technology, customers are showing their preferences through market share. They will go that extra mile out of their way to access the restaurant with the technology they prefer – from self-order, self-checkout to extremely customized […]