• Contest Factory
• March 6, 2024

Why Repeat Customers Matters Customer retention is crucial for businesses as it directly impacts their long-term success and financial performance. A strong focus on customer retention can be a competitive advantage. Businesses that consistently meet and exceed customer expectations are more likely to stand out in the market and differentiate themselves from competitors. By retaining customers, […]

• Contest Factory
• February 13, 2024

Retaining Customers in a Competitive Market In the dynamic landscape of retaining customers, businesses are on a perpetual quest for strategies that not only entice customers to return but also cultivate profound and enduring connections. Below, we present a comprehensive roadmap of effective customer retention strategies that transcend mere transactions, fostering authentic loyalty. Mission-Inspired Connections […]

• Contest Factory
• July 6, 2023

How to Set up a Customer Referral Program That Works Word of mouth remains a valuable marketing tool, so you should learn how to set up a customer referral program that encourages loyal customers to recommend your business. Studies report that up to 94% of satisfied customers would recommend your business to family, friends, and […]

• Contest Factory
• June 6, 2023

As digital marketing has dominated general marketing initiatives in the past couple of decades, there have been new emerging efforts in marketing, coined, growth hacking.  Growth hacking is the process of identifying the most efficient method of traffic through untested methods. This is where marketers and coders develop their own hypotheses and methods to find […]

• Contest Factory
• March 14, 2023

Once your sales funnel has done its job and converted a lead into a customer, how do you encourage them to return? Customer loyalty is good for business because it is much easier to re-engage a previous customer than convert a cold lead into a first-time customer. By focusing on customer loyalty and retention, you keep […]

• Contest Factory
• December 6, 2022

Why Customer Retention Is Important: Best Practices Why is retention important? In today’s hyperactive, interconnected online business environment, a good product and a good message isn’t enough. Online marketplaces have no shortage of new products and brands to lure bored or dissatisfied customers away from existing brands. Businesses that want a lasting presence in online […]

• Contest Factory
• October 12, 2022

Retail Self-service solutions are proving valuable. Self-service solutions became a necessity during the pandemic, but now they are a customer preference and indispensable. If you did not add self-service to your retail tech stack, you are missing the boat. Self-service solutions are not limited to self-checkout. There are a myriad of solutions that shoppers have […]

• Contest Factory
• September 21, 2022

How to Create a Customer Journey Map in 2022 While most companies get the strategic value of optimizing the customer experience (CX), far too few go through the process of breaking down what a good customer experience looks like from the vantage point of their actual customers. This is why the customer journey map exists […]

• Contest Factory
• February 24, 2022

Conversion rates are like little money multipliers — the more you learn about them, the more you will find yourself daydreaming about their increased efficiency and rolling in a pile of money.  While it is tempting to sit and calculate your win fall, you don’t have time for that – you have work to do.  […]

• Contest Factory
• December 21, 2021

Apps is short for applications, which we all know have been around since software was created. After all Microsoft Office is an application just like Word Perfect is a former application we used for word processing in 1992.  Apps are the new hip term for software and have altered the colloquial definition for such software […]